Effective Date: [July 19, 2024]

At Craftlayout, we aim to provide you with a seamless and efficient shipping and delivery experience. Below are the details of our shipping and delivery policies to help you understand how we handle orders.

1. Shipping Locations

1.1. Domestic Shipping: We ship to most locations within India. If your location is not serviceable by our delivery partners, we will notify you and provide alternative options.

1.2. International Shipping: Currently, we do not offer international shipping. Please stay tuned for future updates on this service.

2. Shipping Charges

2.1. Standard Shipping: Shipping charges will be calculated at checkout based on the weight and dimensions of the products and the delivery location.

2.2. Priority Shipping: This service is available at an additional cost and is applicable to selected products and locations. To confirm eligibility, please contact our Customer Service team at +91 83687 62436 (10AM-7PM).

3. Order Processing Time

3.1. Processing Time: Orders are typically processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.

3.2. Delays: Please note that orders may experience delays during peak seasons, holidays, or due to unforeseen circumstances.

4. Delivery Timeframes

4.1. Standard Delivery: Orders are usually delivered within 5-10 business days after processing, depending on your location.

4.2. Priority Delivery: Priority shipping orders are typically delivered within 2-5 business days after processing.

5. Tracking Your Order

5.1. Tracking Information: Once your order is shipped, you will receive a shipment confirmation email with a tracking number and a link to track your order.

5.2. Tracking Updates: You can track the status of your order through the provided link. Please allow 24-48 hours for the tracking information to be updated.

6. Address Verification

6.1. Verification: Your shipping address and pin code will be verified with our database before you proceed to pay for your purchase.

6.2. Alternate Address: If your order is not serviceable at the provided address, we will request an alternate shipping address that is serviceable by our delivery partners.

7. Multiple Shipments

7.1. Multiple Orders: If you place multiple orders in one transaction, efforts will be made to ship all products together. However, this may not always be possible due to product availability and shipping logistics.

8. Delivery Issues

8.1. Non-Delivery: If there is any dispute regarding the shipment of the products or services for an area not covered by Craftlayout, we will not be held responsible for the non-delivery of the product.

8.2. Delayed Delivery: In the unlikely event of a delay in the arrival of your package due to reasons beyond our control, Craftlayout will not be liable for the same.

9. Contact Us

For any questions or concerns regarding our shipping and delivery policy, please contact our Customer Service Team at:

  • Phone: +91 83687 62436 (10AM-7PM)
  • Email: info@craftlayout.com

We are committed to ensuring your complete satisfaction with our shipping and delivery services.